Frequently Asked Questions
Ans. : Every product has a main page with its detail and link for download, buy and help. Example: click on following link to see main page of products:
Step 1: Click : http://www.technocomsoft.com/products.html
Step 2: Find your product Ex: http://www.technocomsoft.com/advance-bulk-mailer.html forAdvance Bulk Mailer.
Step 3: Click on “Try It” button to download trial version. stall trial version and use it if you like to use full featured. Click on “PayPal” or “Avangate” to buy a single copy.
Ans. :Yes, You can buy multiple licenses at discounted price. Just click on “Buy” tab to explore multiple license options. Choose your payment gateway.
Ans. :It depends upon the payment gateway, if you choose to pay via “Avangate” you will get Activation Keys stantly but if you choose “Paypal” you will get within working 24 hrs.
Ans. :You can buy any of our product’s site license or bulk licenses just email us at: email@example.com with product details.
Ans. :Yes, All Activation Keys are valid for one year.
Ans. :All products main page has links for Help Manual and Demo Video. If problem persist you can contact us via Email or Live Help Zone from our website to get real time assistance.
Ans. :Every application run trial mode with a Registration Dialog Box which gives you the option to Activate the product once you activate the product registration screen disappear and unlocked all restricted features.
Ans. :Try some basic troubleshoot like:
Step1 : Lower UAC if you are using Win7/8 or Vista. Press ‘Start’ button and type “UAC” click on “Change User Account Control Settings”. Lower the trigger to “Never notify”. .
Step2: If problem persist try to run your PC Administrator Account.
Step3: If problem won’t solved contact us via email at firstname.lastname@example.org. We will help you remotely to solve it.
Ans. :Yes, within 15 days of purchase of product you can apply for refund from payment gateway site. Contact us via email to escalate your payment refund process.
Ans. :Yes, you can apply for our affiliate’s reseller group via “Avangate”. Click the link to sign-up for affiliate program:https://www.avangate.com/affiliates/sign-up.php?merchant=TCHNCOM
Ans. :Step-1 : Click on top menu Bar. Click on Deactivate Option.
- Step-2 : Click on "Yes" Button and last.
- Step-3 : Click on "Ok" Button.
- Step-4 : stall the software on new PC and Register it with same Activation Key.
Ans. :Yes, you can re-format and use the same key but before that deactivate the software. See above Question 11,'How to deactivate software'.
Note : Before formatting PC or uninstall software, it is better to deactivate software.
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